SMS Opt-In & Consent Policy

Text Message Communication Terms

Effective Date: March 9, 2026

SMS CONSENT SUMMARY

NexProLink offers optional SMS text message notifications. By checking the SMS opt-in checkbox on our website, you expressly consent to receive recurring automated text messages from NexProLink, Inc. at the mobile number you provided. These messages include: appointment reminders, booking confirmations, session notifications, account verification codes, and service updates. Message frequency varies based on your account activity and typically ranges from 1 to 10 messages per month. Message and data rates may apply. Consent is not a condition of purchase or use of our services. You are not required to opt in to SMS to use NexProLink. You can opt out at any time by replying STOP.

1. What Messages Will I Receive?

When you opt in to receive SMS messages from NexProLink, you may receive the following types of text messages:

Message TypeDescriptionExample
Account VerificationOne-time verification codes for account security"Your NexProLink verification code is 123456."
Booking ConfirmationsConfirmation when a consultation is booked"Your consultation with Dr. Smith is confirmed for March 15 at 2:00 PM CST."
Appointment RemindersReminders before upcoming sessions"Reminder: Your NexProLink session starts in 15 minutes."
Session NotificationsUpdates about session status changes"Your session has been rescheduled to March 16 at 3:00 PM CST."
Cancellation AlertsNotification when a session is cancelled"Your consultation on March 15 has been cancelled. A refund has been initiated."
Payment NotificationsPayment confirmations and receipts"Payment of $75.00 received for your upcoming consultation."
Service UpdatesImportant platform announcements"NexProLink: Important update to our services."

2. Message Frequency

Message frequency varies. The number of SMS messages you receive depends on your account activity. On average, expect approximately 1 to 10 text messages per month.

  • Account Verification: 1-2 per month (new device login or password reset)
  • Booking Confirmations: One per booking (varies by usage)
  • Appointment Reminders: Up to 2 per session (24 hours and 15 minutes before)
  • Session Notifications: Only when status changes occur
  • Cancellation Alerts: Only when cancellations occur
  • Payment Notifications: One per transaction
  • Service Updates: No more than 2 per month

3. How to Opt In

You may optionally opt in to receive SMS messages from NexProLink through any of the following methods:

  • Sign-Up / Registration Page: By entering your mobile phone number and checking the optional SMS consent checkbox (unchecked by default) on the NexProLink account creation page at app.nexprolink.com/auth/signup
  • Login Page: By checking the optional SMS consent checkbox (unchecked by default) on the NexProLink sign-in page
  • Notification Settings: By enabling SMS notifications in your NexProLink account settings
  • Booking Process: By providing your mobile phone number and checking the SMS consent checkbox during the consultation booking process

By checking the SMS opt-in checkbox and providing your phone number, you are providing your express written consent to receive SMS messages from NexProLink at the number provided. This consent is entirely optional. You may use NexProLink and all its features without opting in to SMS notifications.

4. How to Opt Out (STOP)

To stop receiving SMS messages at any time:

Reply STOP to any NexProLink text message

You will receive a one-time confirmation: "You have been unsubscribed from NexProLink SMS messages. You will no longer receive text messages from us. Reply START to re-subscribe."

You may also opt out by updating your notification preferences in the NexProLink app under Settings > Notifications, or by contacting support@nexprolink.com.

5. How to Get Help (HELP)

For assistance with NexProLink SMS messages:

6. Message and Data Rates

Message and data rates may apply. Standard messaging rates from your wireless carrier apply to all SMS messages sent and received. NexProLink does not charge any additional fees for SMS messages. Contact your wireless carrier for details about your messaging plan.

7. Consent Is Not Required for Purchase

Your consent to receive SMS messages is NOT a condition of purchasing any goods or services from NexProLink. You may use NexProLink's platform, book consultations, and access all services without opting in to SMS messages. In-app and email notifications are available as alternatives.

8. Supported Carriers

NexProLink SMS messages are supported on all major U.S. wireless carriers including AT&T, T-Mobile, Verizon Wireless, US Cellular, MetroPCS, Cricket Wireless, Boost Mobile, Google Fi, and Mint Mobile.

Carriers are not liable for delayed or undelivered messages.

9. Privacy and Data Protection

Your phone number and SMS opt-in data are handled in accordance with our Privacy Policy. Specifically:

  • We do not sell, rent, or share your phone number with third parties for their marketing purposes
  • Your phone number is used solely for delivering the SMS messages described in this policy
  • SMS consent data is securely stored and maintained
  • We use industry-standard security measures to protect your information
  • You may request deletion of your data by contacting support@nexprolink.com

10. About NexProLink

NexProLink, Inc.

NexProLink is a professional services marketplace that connects clients with independent consultants across industries including telehealth, legal, therapy, business coaching, real estate, finance, fitness, and education. Our platform provides HD encrypted video consultations, scheduling, secure payment processing via Stripe, and social networking features for professionals.

Website: app.nexprolink.com

Email: support@nexprolink.com

FULL CONSENT DISCLOSURE

By checking the SMS opt-in checkbox, you acknowledge that you have read and agree to this SMS Opt-In & Consent Policy. You expressly consent to receive recurring automated text messages from NexProLink, Inc. at the mobile phone number you provided. These messages may include appointment reminders, booking confirmations, session notifications, account verification codes, payment alerts, and service updates. Message frequency varies (approximately 1-10 messages per month). Message and data rates may apply. Consent is not a condition of purchase or use of NexProLink services. SMS is entirely optional. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact support@nexprolink.com.

Document Version: 1.3
Effective Date: March 9, 2026
Last Updated: March 11, 2026
Company: NexProLink, Inc.