How to Book a Consultation
Share this article with users via Direct Messages
How to Book a Consultation
Find an expert, choose a time, pay securely, and join your video call — all in under 5 minutes. No downloads required.
Step-by-Step Booking Process
Six simple steps from search to confirmation
Find a Consultant
Use the search feature to find experts in any field. Filter by expertise, pricing, and availability.
Review Consultant Profile
Read their bio, check experience, review pricing, and see available service offerings.
Select a Service & Time
Choose your consultation type and pick an available time slot from the calendar.
1-on-1 Session
Private, just you two
Group Event
Up to 100 seats
Tip: Off-peak hours (mornings/weekdays) often have better availability.
Enter Payment Information
Add credit/debit card via Stripe. Payment is authorized only — not charged until after the session completes.
Add Notes (Optional)
Tell the consultant what you want to discuss so they can prepare.
Example:
"I'm launching a SaaS product and need help with go-to-market strategy. Specifically interested in pricing models and customer acquisition."
Confirm Booking
Review details and click "Confirm Booking." You'll get a confirmation email with calendar invite.
Joining Your Video Session
Go to Appointments
15 minutes before start time, visit your Appointments page
Click "Join Video Call"
Button activates 15 minutes before scheduled time
Session Starts Automatically
No downloads — everything happens right in your browser
Best Browsers: Chrome, Firefox, or Edge. Safari works but has limited features.
Cancellation & Refund Policy
Full Refund
48+ hrs before
Partial Refund
24–48 hrs before
No Refund
Under 24 hrs / no-show
Note: Everyone follows the same cancellation rules — they're set by NexProLink. If the consultant cancels, you always get a full refund.
Common Questions
When will I be charged?
Your card is authorized at booking but NOT charged until after the session completes. If cancelled within the refund window, the authorization is released.
What if the consultant doesn't show up?
If your consultant doesn't join, the session expires on its own a few minutes after the start time and you get every penny back — automatically, no charge to you.
Can I reschedule instead of cancel?
Yes! Message the consultant directly to request a reschedule. Most consultants are happy to accommodate with reasonable notice.
Do I need to download any software?
No! Video calls happen right in your browser. Use Chrome, Edge, Firefox, or Safari for best results.
Ready to Book Your First Session?
Find an expert in any field and schedule your consultation today.
Related Articles
Was this article helpful?
Let us know how we can improve our documentation