Features Explained

Managing Your Connection Status

4 min read
Last updated March 15, 2026

Share this article with users via Direct Messages

Features Explained

Control Your Online Visibility

Show or hide your online status with a single toggle. Choose whether others can see when you're active — or keep your activity private.

Visible Mode
Hidden Mode
Instant Toggle

What Others See

Status Visible

A green dot appears next to your photo and name, showing you are currently active on NexProLink.

Online now

Status Hidden

No indicator appears. Others cannot tell if you are online or offline.

No status shown (private mode)

How to Change Your Status

1

Go to Settings

Tap your profile icon in top navigation → Settings

2

Find "Online Status"

In Settings, locate the Online Status toggle

3

Toggle On or Off

ON = others can see when you're active. OFF = your activity stays private. Changes apply instantly.


Where the Green Dot Appears

Profile Page

Next to your photo

News Feed

On your posts

Search Results

Consultant cards

Messages

In conversations


Recommendations by Role

For Clients / Patients

Showing your status helps providers know you are actively looking and may respond faster.

Recommended: Keep visible

For Consultants / Providers

Being visible shows availability. Clients are more likely to message actively online consultants.

Recommended: Keep visible during work hours


Common Questions

If I hide my status, can I still see others?

Yes. Hiding your status only affects what others see about you. You can still see who is online.

Does hiding status affect notifications?

No. You still receive all notifications (messages, bookings, comments) regardless of your status setting.

Will hiding status hurt my consulting business?

Possibly. Clients prefer visibly active consultants. Some providers hide status for privacy but respond quickly to messages.

How does NexProLink determine "online"?

You are considered online when the app or website is open and active. Status automatically turns off after 5 minutes of inactivity.

Manage Your Privacy

Update your connection status visibility anytime in Settings.

Related Articles

Was this article helpful?

Let us know how we can improve our documentation